| Hottrix Warranties |
 This is why we have happy customers who actually USE our software and come back for more... |
| Complete Satisfaction: |
| Instant Download Guarantee FactSheet Guarantee Personal Backup Warranty Download Doubler Warranty TroubleShooter Warranty Virus Free Warranty Update Warranty Exchange Warranty |
| Instant Download Guarantee |
| Secret downloadable tutorials or purchased software appear your browser immediately upon successful completion of online order. So if you buy a cool gimmix you will immediately download the huge tutorial. As soon as you register (buy) software you will see your download links! No waiting for emails or codes. Just download immediately! Your detailed email receipt will also list the links for later reference. Now that's quick, safe and easy! |
| FactSheet Guarantee |
| We know how hard it is to trust the description of a software manufacturer alone. Now on top of all you rely on a company that markets tricks for the entertainment industry. The combo can be quite scary. Hottrix consits of a strong staff mixture of professional stage magicians and computer programmers. Both of these groups have been been burnt in the past by misleading description (catalogue terminology) of products. It is our aim to provide you with an effect, that you can perform just as described in our FactSheet (online or download). We want you to know the truth without giving away the secret. That's pretty hard but we have managed well over the past few years. If you find, that the effect is not performable as per our FactSheet you get your money back (and we will slap the advertising guy for twisting our words). No questions asked. |
| Personal Backup Warranty |
| Ever had a disk crash, loosing all your passwords, licenses and downloaded software? It' s not pretty. Just try to contact your average software company, saying, that you need the registration code again...We've been there and swore to make it easier on our customers.
If your computer crashes, the dog eats it or the spouse takes it you call or email us and your will get a personal download link of the exact software (by now probably updated) you had downloaded from us. |
| Download Doubler Warranty |
| This is our favorite: You spend your hard earned money on software, go through a lenghty online purchase routine only to end up with your modem or ISP hanging up on the download. What do you do? Most of the times you will need to ask for a new download link and it takes forever.
If you register (purchase) software from Hottrix we create a 7-day personal download link. So if your connection is slow, the cat chews the modem wire or you just simply want to download after the weekend from your office line you can do that without questions asked. Your download link emailed to you instantly after online purchase is valid for 7 days and after that it's "Personal Backup Warranty" that keeps you worry-free! |
| TroubleShooter Warranty |
| What's a Zip, where have I heard of Sit and where the heck to I get PDF. Weird stuff if you're not making a living online. Just ask your mum or dad or your friend who finally decided to get a computer! We at Hottrix believe, that elementary information is simply missing on the Net if you do not know how to look for it (and who does, when they're not real geeks). This is why we provide step-by-step tutorials on how to download things and install them etc. Free of charge and in one easy location. And if you end up with an additional question just email us and we'll help. We want you to perform magic and not hassle with technology! |
| VirusFree Warranty |
| It takes a lot of trust and gut to download and install software onto your computer of handheld. After all these devices are not cheap and often your livelyhood depends on their functionality. This is why we guarantee our software to be free of virii and only provide application- or documentation formats with little to zero virus potential (PDF for example as opposed to a Word file!). All our desktop software comes with convenient un-installers so your device is not clogged up with useless data in case you want to clean/sweap your machine. |
| Update Warranty |
| You just spent money on a nice software only to find, that a week later an updated and improved version is being sold and you're stuck with "old stuff". We know how this feels. This is why we guarantee free updates for all versions within the same generation of the software. This way you won't have to think about waiting to get our applications but can rest assured, that whenever you get it, you will be totally up-to-date for a long time! Think of it like free refills at the local bar. Why do we do it? This ensures, that all our trusting customers can fully benefit from top products, which in turn makes US look good when the software is being used/performed. |
| Defect Exchange Warranty |
| Mainly applies to our tangible products (or if you have your software shipped) and is -to us- something that is normal courtesy to customers. Still we hear, that some companies refuse to exchange defective products. That is not fair because the customer has every right to receive fully working merchandise. If you find, that your item is not working properly, is chipped, or behaves funny (unless it's supposed to...) you can send your item back for an immediate exchange. Free of charge. We cannot exchange items that have been handled not in accordance to our manual and have thus been damnaged by the customer (our lawyer made us say this but we know, that you read our manuals!). |
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